Shipping Processing Time: The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Digital Downloads: File delivery – Your files will be available to download once payment is confirmed: Heres how:
Payment Options: Secure options accepting MasterCard, Visa. Legacy Eutopia and all its subsidiaries including The Spirit Zen, and Spirit Fairie keeps your payment information secure. Legacy Eutopia and its subsidiaries never receive your credit card information.
Returns & Exchanges: Returns and exchanges are accepted. I do not accept cancellations. The following items cannot be returned or exchanged: custom or personalized orders, perishable products like food or flowers, digital downloads, intimate items.
Conditions of Return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
